Program design & delivery…
Whilst Jennifer’s most popular requests have been for Recruitment & Selection & Job Application & Interviewing Skills programs, she has designed & developed programs across the Human Resource spectrum from presentation skills programs to programs designed to enhance everyday work skills & performance including time management, customer service, communication & conflict resolution skills.
Committed to ensuring that participants not only enjoy the learning & development experience whether that be assistance via email, telephone, one-on-one coaching, small group training or as part of a larger presentation group but that their improved performance on return to the workplace is well worth the investment in both time & $$’s.
Jennifer is able to achieve this by identifying specific needs prior to the learning & development activity, liaising extensively with key stakeholders in the process, reworking the program to incorporate any unique aspects required by the client and extending a friendly & encouraging facilitation style to all.
All programs include…
- Liaison with key staff
- Taking the time to get to know your organisation’s needs & environment
- Needs analysis as required
- Identification of end result expectations
- Evaluation of the learning and development initiative including direct participant feedback provided to the organiser on the day, followed by a comprehensive written report including the session’s general conduct, any issues/problems arising during the session & follow up opportunities
- Consistently high level, participative & energetic delivery
- Regional & city delivery at competitive rates